[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f5f6f7″ hover_enabled=”0″ global_colors_info=”{}” locked=”off” theme_builder_area=”post_content” sticky_enabled=”0″ custom_padding=”||0px||false|false” custom_padding_last_edited=”on|phone” custom_padding_phone=”25px||25px||false|false” custom_padding_tablet=”||0px||false|false”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text module_class=”acerca-titulo” _builder_version=”4.27.4″ _module_preset=”default” text_font=”Parkinsans|500|||||||” text_font_size=”36px” text_line_height=”1em” header_font_size=”48px” header_2_font=”Parkinsans||||||||” header_2_text_align=”center” header_2_text_color=”#1B1813″ header_2_font_size=”42px” custom_margin=”0px||15px||false|false” custom_margin_tablet=”||25px||false|false” custom_margin_phone=”||20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|phone” animation_style=”slide” animation_direction=”left” hover_enabled=”0″ header_2_text_align_tablet=”center” header_2_text_align_phone=”center” header_2_text_align_last_edited=”on|tablet” header_2_font_size_tablet=”32px” header_2_font_size_phone=”28px” header_2_font_size_last_edited=”on|phone” custom_css_free_form=”.acerca-titulo strong{ || color: #a67f38 !important;||}” locked=”off” global_colors_info=”{}” theme_builder_area=”post_content” header_text_align=”center” header_font=”Parkinsans||||||||” sticky_enabled=”0″ header_font_size_last_edited=”on|phone” header_font_size_phone=”36px” header_font_size_tablet=”48px”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#1B1813″ text_font_size=”17px” text_orientation=”center” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n
En esta secci\u00f3n encontrar\u00e1s respuestas claras sobre nuestros productos, precios, env\u00edos y pol\u00edticas.<\/strong> Queremos que tu experiencia al elegir y recibir tu canasta sea simple, segura y satisfactoria.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” column_structure=”1_4,1_4,1_4,1_4″ hover_enabled=”0″ sticky_enabled=”0″ animation_style=”slide” animation_direction=”right”][et_pb_column _builder_version=”4.27.4″ _module_preset=”default” type=”1_4″ theme_builder_area=”post_content”][et_pb_heading title=”Generales” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” background_color=”#ffffff” title_level=”h3″ title_text_align=”center” custom_padding=”15px||10px||false|false” border_radii=”on|6px|6px|6px|6px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” hover_enabled=”0″ sticky_enabled=”0″ module_id=”faq-item-1″ title_font_size=”24px” title_font=”Parkinsans|500|||||||” title_text_color=”#A67F38″ custom_margin=”||10px||false|false” title_font_size_last_edited=”on|phone” title_font_size_phone=”20px” custom_padding_last_edited=”on|phone” custom_padding_phone=”10px||5px||false|false” title_font_size_tablet=”24px” custom_padding_tablet=”15px||10px||false|false”][\/et_pb_heading][\/et_pb_column][et_pb_column _builder_version=”4.27.4″ _module_preset=”default” type=”1_4″ theme_builder_area=”post_content”][et_pb_heading title=”Precios y Pagos” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” title_level=”h3″ title_text_align=”center” custom_padding=”15px||10px||false|false” border_radii=”on|6px|6px|6px|6px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” sticky_enabled=”0″ module_id=”faq-item-2″ title_font_size=”24px” title_font=”Parkinsans|500|||||||” title_text_color=”#A67F38″ custom_margin=”||10px||false|false” background_color=”#ffffff” custom_padding_phone=”10px||5px||false|false” custom_padding_last_edited=”on|phone” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” hover_enabled=”0″ custom_padding_tablet=”15px||10px||false|false” title_font_size_tablet=”24px”][\/et_pb_heading][\/et_pb_column][et_pb_column _builder_version=”4.27.4″ _module_preset=”default” type=”1_4″ theme_builder_area=”post_content”][et_pb_heading title=”Env\u00edos y Entregas” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” title_level=”h3″ title_text_align=”center” custom_padding=”15px||10px||false|false” border_radii=”on|6px|6px|6px|6px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” sticky_enabled=”0″ module_id=”faq-item-3″ title_font_size=”24px” title_font=”Parkinsans|500|||||||” title_text_color=”#A67F38″ custom_margin=”||10px||false|false” background_color=”#ffffff” custom_padding_phone=”10px||5px||false|false” custom_padding_last_edited=”on|phone” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” hover_enabled=”0″ custom_padding_tablet=”15px||10px||false|false” title_font_size_tablet=”24px”][\/et_pb_heading][\/et_pb_column][et_pb_column _builder_version=”4.27.4″ _module_preset=”default” type=”1_4″ theme_builder_area=”post_content”][et_pb_heading title=”Reclamaciones” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” title_level=”h3″ title_text_align=”center” custom_padding=”15px||10px||false|false” border_radii=”on|6px|6px|6px|6px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” sticky_enabled=”0″ module_id=”faq-item-4″ title_font_size=”24px” title_font=”Parkinsans|500|||||||” title_text_color=”#A67F38″ background_color=”#ffffff” custom_padding_phone=”10px||5px||false|false” custom_padding_last_edited=”on|phone” title_font_size_phone=”20px” title_font_size_last_edited=”on|phone” custom_margin=”||10px||false|false” hover_enabled=”0″ custom_padding_tablet=”15px||10px||false|false” title_font_size_tablet=”24px”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ theme_builder_area=”post_content” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f5f6f7″ hover_enabled=”0″ sticky_enabled=”0″ custom_padding=”0px||0px||true|false” custom_margin=”0px||0px||true|false” admin_label=”Secci\u00f3n” animation_style=”fade”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” module_id=”faq-tab-1″ hover_enabled=”0″ sticky_enabled=”0″][et_pb_column _builder_version=”4.27.4″ _module_preset=”default” type=”4_4″ theme_builder_area=”post_content” admin_label=”Columna”][et_pb_toggle title=”\u00bfQu\u00e9 tipo de canastas ofrecen?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″ open=”on”]<\/p>\n Ofrecemos canastas gourmet, empresariales, navide\u00f1as, personalizadas y tem\u00e1ticas para toda ocasi\u00f3n: desde regalos corporativos hasta detalles familiares o de pareja.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfPuedo personalizar el contenido de mi canasta?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n S\u00ed. Puedes elegir los productos, empaques, mensajes y acabados especiales seg\u00fan tus preferencias o necesidades corporativas.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfHacen canastas por pedido individual o solo para empresas?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n Atendemos tanto pedidos individuales como corporativos. En ambos casos, ofrecemos opciones personalizadas y descuentos por volumen.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfCon cu\u00e1nta anticipaci\u00f3n debo realizar mi pedido?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n Recomendamos hacerlo con al menos 5 a 7 d\u00edas h\u00e1biles de anticipaci\u00f3n, especialmente en temporada alta como Navidad o fin de a\u00f1o.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfQu\u00e9 m\u00e9todos de pago aceptan?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n Aceptamos tarjetas de cr\u00e9dito y d\u00e9bito, transferencias bancarias y pagos empresariales. Todos los datos se manejan conforme a nuestra Pol\u00edtica de Privacidad<\/strong>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfPuedo solicitar una cotizaci\u00f3n personalizada?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n S\u00ed, puedes hacerlo a trav\u00e9s de nuestro formulario de contacto o v\u00eda WhatsApp. Nuestro equipo te enviar\u00e1 una propuesta en menos de 24 horas.<\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” module_id=”faq-tab-2″ hover_enabled=”0″ sticky_enabled=”0″][et_pb_column _builder_version=”4.27.4″ _module_preset=”default” type=”4_4″ theme_builder_area=”post_content”][et_pb_toggle title=”\u00bfLos precios incluyen IVA?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″ open=”on”]<\/p>\n S\u00ed, todos nuestros precios incluyen IVA, salvo que se indique lo contrario en una promoci\u00f3n o cotizaci\u00f3n especial.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfRealizan descuentos por compras al por mayor?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n S\u00ed. Ofrecemos descuentos por volumen a partir de 10 unidades. Cont\u00e1ctanos para recibir una cotizaci\u00f3n adaptada a tus necesidades empresariales.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfLos precios pueden cambiar sin previo aviso?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n Los precios pueden variar seg\u00fan disponibilidad o temporada. Todos los detalles est\u00e1n especificados en nuestros T\u00e9rminos y Condiciones<\/strong>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfC\u00f3mo puedo confirmar que mi pago fue recibido?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n Recibir\u00e1s un correo de confirmaci\u00f3n una vez procesado tu pago. Si no lo recibes, escr\u00edbenos y validaremos tu transacci\u00f3n de inmediato.<\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” module_id=”faq-tab-3″ hover_enabled=”0″ sticky_enabled=”0″][et_pb_column _builder_version=”4.27.4″ _module_preset=”default” type=”4_4″ theme_builder_area=”post_content”][et_pb_toggle title=”\u00bfRealizan env\u00edos a todo M\u00e9xico?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″ open=”on”]<\/p>\n S\u00ed, realizamos env\u00edos nacionales con cobertura total a trav\u00e9s de nuestros socios log\u00edsticos.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfCu\u00e1nto tarda en llegar mi pedido?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n El tiempo promedio de entrega es de 2 a 5 d\u00edas h\u00e1biles, dependiendo de la ubicaci\u00f3n y tipo de canasta solicitada.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfPuedo programar una fecha espec\u00edfica de entrega?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n S\u00ed. Puedes solicitar una entrega programada al momento de hacer tu pedido. Recomendamos hacerlo con al menos 5 d\u00edas de anticipaci\u00f3n.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfQu\u00e9 pasa si mi pedido llega da\u00f1ado o incompleto?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n En caso de incidencia, cont\u00e1ctanos de inmediato. Atendemos todos los reclamos conforme a nuestros T\u00e9rminos y Condiciones<\/strong> y Pol\u00edtica de Devoluciones<\/strong>.<\/p>\n [\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” module_id=”faq-tab-4″ hover_enabled=”0″ sticky_enabled=”0″][et_pb_column _builder_version=”4.27.4″ _module_preset=”default” type=”4_4″ theme_builder_area=”post_content”][et_pb_toggle title=”\u00bfPuedo devolver una canasta?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″ open=”on”]<\/p>\n Por tratarse de productos alimenticios y personalizados, no aceptamos devoluciones salvo que el pedido llegue con da\u00f1o o error de fabricaci\u00f3n.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfQu\u00e9 debo hacer si mi pedido llega da\u00f1ado?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n Env\u00eda fotos del da\u00f1o y el n\u00famero de pedido a nuestro correo de soporte en un plazo m\u00e1ximo de 24 horas. Nuestro equipo te brindar\u00e1 una soluci\u00f3n inmediata.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfOfrecen reembolsos?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n S\u00ed, en casos justificados conforme a nuestra Pol\u00edtica de Devoluciones<\/strong> y T\u00e9rminos y Condiciones<\/strong>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”\u00bfD\u00f3nde puedo presentar una queja formal?” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″ title_text_color=”#A67F38″ title_font=”Parkinsans|500|||||||” title_font_size=”20px” closed_title_font=”Parkinsans||||||||” closed_title_font_size=”20px” body_font_size=”18px” border_radii=”on|6px|6px|6px|6px” body_line_height=”1.5em” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_color=”rgba(0,0,0,0.2)” open_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#A67F38″ open_icon_color=”#1B1813″ toggle_icon=”||divi||400″ open_toggle_icon=”||divi||400″ open_use_icon_font_size=”on” use_icon_font_size=”on” icon_font_size=”18px” open_icon_font_size=”18px” body_text_color=”#1B1813″]<\/p>\n Si deseas registrar una queja formal, puedes hacerlo a trav\u00e9s de nuestro Libro de Reclamaciones<\/strong>, disponible en l\u00ednea las 24 horas.<\/p>\n [\/et_pb_toggle][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n